How Can We Help You?

We're here to help you get the most out of DMRadar. Find answers or reach out to our support team.

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Email Support

Send us an email and we'll get back to you within 24 hours.

support@dmradar.com →
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In-App Support

Use the support feature directly in the DMRadar app for faster assistance.

Open App →
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Documentation

Browse our FAQ section below for quick answers to common questions.

View FAQ →

Frequently Asked Questions

How does DMRadar analyze my messages?
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DMRadar uses advanced artificial intelligence to analyze the text patterns, tone, and context of your conversations. The AI examines factors like response times, message length, emoji usage, and conversation flow to provide insights about interest levels and hidden signals.
Is my data safe and private?
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Yes, your privacy is our top priority. Your messages are processed in real-time for analysis and are not permanently stored on our servers. Session data is stored locally on your device, and all data transfers are encrypted with SSL/TLS.
How accurate are the AI predictions?
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DMRadar is designed for entertainment purposes. While our AI uses sophisticated analysis techniques, the predictions are estimates and should not be taken as definitive facts. Results should not be used as the sole basis for relationship decisions.
How do I cancel my subscription?
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You can cancel your subscription anytime through your device settings:

iOS: Settings → Apple ID → Subscriptions → DMRadar → Cancel
Android: Play Store → Menu → Subscriptions → DMRadar → Cancel

Your premium features will remain active until the end of your billing period.
Why can't I see my Instagram DMs?
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If you're having trouble seeing your DMs, try these steps:

1. Log out and log back in to refresh your session
2. Make sure you have an active internet connection
3. Check if Instagram is experiencing any outages
4. Update the app to the latest version

If the issue persists, contact our support team.
What languages does DMRadar support?
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DMRadar supports 10 languages: English, German, French, Spanish, Turkish, Italian, Portuguese, Russian, Arabic, and Chinese. You can change the language in the app settings. The AI can analyze messages in any language.

Still Need Help?

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